This device features the latest technology which allows you to access it using a wide variety of web browsers including Google Chrome, Firefox, Safari, or other mainstream web browsers using your PC or Mac without the use of a plugin.
To access your Helix device from your computer you will need to first locate the device’s IP address. To locate the IP address, it is highly recommended to download our free Helix IP Config Tool. The software can be downloaded here.
Note: The Helix IP Config Tool is a Windows based only software. The IP address can also be found using the Search Device option in the Helix Pro mobile app if needed.
Once the download has completed installing, locate the IP address associated with the device you would like to view in the browser.
Open the web browser and enter this IP address into the browser. Press Enter to access the web user interface. Enter the username and password (admin) for your device and click Login. Provide a new password for the device and click Enter to access the web UI.