Privacy Masking in the Helix Pro app can be used as a security feature that allows you to black out or "shield" specific areas within a camera's field of view. This ensures that sensitive regions, such as license plates, neighboring windows, or private property are not visible during live viewing and are not recorded in the saved footage. For more information on how to setup privacy masking in the Helix Pro app please refer to the information provided below.
Step 1: Open the Helix Pro app and select your device. Tap the settings icon (gear wheel) and open the Configuration Center.
Step 2: Tap Camera and select Privacy Masking.
Step 3: Use your fingers on the interface to draw privacy blocks. Set a block onto the interface and tap Add. To delete a block, tap Delete Zone.
Note: If the privacy block is off center or looks like it is not in the desired location you can navigate back to the home screen of the app and open the device. Tap the HD option on the live view menu to view the mainstream of the device to view the privacy block.