Formatting a microSD card on your Helix camera is necessary to ensure it is properly set up for continuous recording and prevents common errors like corrupted video or the camera failing to save footage altogether. This may require you to access your camera using a web browser. For more information on how to format a microSD card that is inserted into your camera please refer to the information provided below.
Step 1: Log in to the web user interface (web UI) for your camera using a web browser. For more information on how to access the web UI for your camera click here.
Step 2: Navigate to Settings>>Storage>>Destination and select SD Card. You may see that a format is needed.
Step 3: Click Format and click OK.
Step 4: Allow the camera to format the microSD card. The status will return to normal once formatting is complete.