This doorbell features the latest JavaScript technology which allows you to access it using a wide variety of web browsers including Google Chrome, Firefox, Safari, or other mainstream web browsers using your Windows or Mac without the use of a plugin. Please make sure the doorbell is connected to your network and your computer is on the same network as the doorbell while accessing the web user interface.
To access your doorbell from your computer you will need to first locate the doorbell’s IP address. To locate the doorbell’s IP address, it is highly recommended to download our free Helix IP Config Tool. This software can be found on our downloads page at helixsecurity.com/downloads
In the software downloads menu, select the Helix IP Config Software for either Windows or Mac to begin the free download. Once the download has been completed and is installed to your computer, locate the IP address associated with the device you would like to view in the browser. Open a web browser and enter this IP address to be taken to the web user interface of your device.