SFTP stands for Secure File Transfer Protocol, it uses a secure shell encryption to provide a higher level of security when receiving files from a Helix device. Most devices feature SFTP as a recommended setup method for FTP. Using SFTP offers several benefits as it provides a more secure, encrypted connection while transferring large files such as those related to video recordings, AI, and motion events. SFTP also features increased speed as well when transferring files and is more efficient in transferring multiple files from one server to another simultaneously.
Please make sure you have access to a properly configured SFTP server before proceeding. Please note, the SFTP protocol will use port 22 instead of port 21 to transfer files. For more details on how to set your recordings to record to an SFTP server, please refer to the information provided below.
Step 1: Open the web user interface (Web UI) of your camera using a web browser. For more information on how to access the web UI, click here.
Step 2: Go to, Settings,>>Storage>>Destination. In the Operate column, select the Edit icon and disable the currently enabled storage destination option. Once it is disabled, select the Edit icon for FTP and enable the feature. In the Mode dropdown menu, select SFTP and enter the SFTP details for your server and click Apply. The FTP option should be enabled.
Step 3: Go to Settings>>Network>>Advanced Settings and enable the FTP option. Enter the SFTP details for your server and click Apply. Click Test FTP to test the connection. Click OK.
If you access the Shared folder created (FTP) you will notice the recordings are being saved properly to the folder. All recordings should be saved in .mp4 format.